Showing posts with label VMware Backup Best Practices. Show all posts
Showing posts with label VMware Backup Best Practices. Show all posts

VMware Troubleshooting Guide – Fix Common ESXi and vCenter Issues Step by Step

 VMware Troubleshooting Guide – Fix Common ESXi and vCenter Issues Step by Step

Introduction

Running virtualized environments with VMware provides powerful flexibility, but administrators often face challenges like storage problems, VM errors, and vCenter connection failures.

This VMware troubleshooting guide will walk you through common ESXi and vCenter issues and provide practical fixes to keep your infrastructure stable. Whether you are dealing with a datastore full error, snapshot problems, or VMware vCenter service outages, these solutions will help you maintain performance and reliability.

screenshot of VMware Troubleshooting Guide


1. Fixing VMware ESXi Storage Issues

One of the most common VMware problems is the datastore full error. This typically happens when:

  • Snapshots are left running too long

  • Old ISO files take up space

  • Log files grow uncontrollably

How to Fix

  • Identify space usage:

     
    df -h
    du -sh /vmfs/volumes/*
    
  • Delete unnecessary ISOs or logs.

  • Consolidate or remove old snapshots from the vSphere Client.

👉 Related: VMware ESXi Cannot Expand VMFS

2. Resolving VMware Snapshot Errors

Snapshots are useful but can cause performance degradation or even prevent VM operations if misused.

Best Practices:

  • Never keep snapshots longer than a few days.

  • Always consolidate snapshots after backup jobs.

  • Monitor snapshot size using PowerCLI:

     
    Get-VM | Get-Snapshot | Select VM, Name, SizeMB
    

3. Troubleshooting VMware vCenter “503 Service Unavailable” Error

The vCenter 503 error occurs when backend services fail to start or resources are exhausted.

Fix Steps

  • Restart services:

     
    service-control --stop --all 
    service-control --start --all
    
  • Check logs in /var/log/vmware/ for failed components.

  • Ensure enough CPU, RAM, and disk space are allocated.

📖 See also: Fix VMware vCenter 503 Service Unavailable

4. Networking and vSwitch Problems in VMware ESXi

VMs may lose connectivity due to vSwitch misconfigurations or incorrect NIC mappings.

Quick Fix

  • Verify port group assignment in vSphere Client.

  • Check physical NIC status with:

     
    esxcli network nic list
    
    esxcli network nic list
  • Use VMware KB and the Oracle Cloud Support Note for guidance on compatibility and configuration.

Conclusion

VMware environments are robust, but issues with storage, snapshots, networking, and vCenter services can disrupt operations. By following these VMware troubleshooting best practices, you can fix common errors quickly and maintain system stability.

The next time you face errors like “VMware ESXi datastore full” or “vCenter 503 Service Unavailable”, refer back to this guide for step-by-step solutions. A proactive approach with regular monitoring, snapshot management, and resource planning will help you prevent most issues before they impact your virtual infrastructure.

VMware Backup Best Practices – Reliable VM Protection & Recovery Guide

VMware Backup Best Practices – Reliable VM Protection & Recovery Guide

Why VMware Backup Best Practices Matter

VMware environments host critical workloads, making data protection and disaster recovery essential. Following VMware backup best practices ensures data integrity, fast recovery, and minimal downtime during system failures, hardware crashes, or ransomware attacks.

Let's take a look at several different best practice considerations when backing up and restoring VMware vSphere virtual machines. We will discuss the following:

  • Understanding RPO and RTO and how they relate to backup and recovery
  • Understanding what constitutes a backup and what does not
  • Using Changed Block Tracking to back up VMs
  • Following the 3-2-1 backup best practice methodology
  • Not forgetting about backup security
  • Evaluating VM housekeeping
  • Staying current with the latest vSphere releases
  • Leveraging the cloud as an off-site storage location
  • Protecting against ransomware


1. Understanding RPO and RTO and how they relate to backup and recovery

Often, organizations configure backups without considering RPO and RTO. Simply put, RPO, or Recovery Point Objective, determines the amount of data loss a business can tolerate. In other words, if backups for a specific VM are set to run daily, the worst-case scenario is potentially losing 24 hours of data. The business must determine if this level of data loss is acceptable. Scheduling backups every 6 hours could result in 6 hours of data loss, and so on.


Setting a VM backup schedule should not be arbitrary. This should be carefully considered from a business perspective to determine what an acceptable loss would be.


RTO is the Recovery Time Objective. This determines the time required to restore a virtual machine. If backups are configured to run hourly, you might only lose one hour of data. However, due to the large amount of data, restoring that VM might take three hours. The Recovery Time Objective defines the acceptable amount of time your business can operate without the data specified in the RPO.


When considering best practices for backing up VMware vSphere VMs, understanding the value of these two metrics as they relate to your specific business is absolutely critical. There is no right or wrong answer for every business, and the answer will likely differ for each organization.

2. Understanding what constitutes a backup and what does not

Often, IT administrators believe they have what they consider to be a "backup," when in reality it is not a true backup. One of the most common scenarios is viewing VMware vSphere VM snapshots as backups. However, snapshots are not backups. Why?


Let's think about what a true backup actually is. A backup should be a completely independent copy of the virtual machine, allowing that VM to be restored without relying on the production infrastructure. This is not the case with VMware vSphere snapshots. VMware vSphere snapshots consist of a chain of delta disks that are interdependent to create a complete copy of the data. If anything happens to one of the disks in the chain, both the VM and the snapshot are lost. In this case, you cannot rely on a snapshot as a backup because it is not a complete copy of the data. Furthermore, it is not an independent copy separate from the production infrastructure. If there is an issue with the physical infrastructure hosting the VM, it means the VM (including its snapshots) is gone. Again, a backup should not depend on the production infrastructure.

3. Using CBT to Back Up Virtual Machines

In the old days of backup, every time a backup ran, it was likely configured to take a full copy of the data. This was very inefficient both in terms of the backup time required and the backup storage space needed to store multiple full copies of the data. A much more efficient way to back up data is to only copy the changes that have occurred since the last backup. By doing this, backups become highly efficient. The actual changed or new data is likely trivial compared to the entire data volume.


One feature of the vSphere Storage APIs for Data Protection is Changed Block Tracking (CBT). Changed Block Tracking (CBT) is a VMkernel feature that tracks which storage blocks of a virtual machine have changed over time. The VMkernel tracks block changes on the VM, enhancing the backup process for applications developed to leverage VMware's vStorage API. VMware vSphere tracks the changed blocks that occur on a virtual machine. Backup solutions can then leverage this information to copy only the changed blocks each time a VM backup is run.


This offers many benefits, significantly reducing not only the backup window but also the backup storage space required for the VM backups. One crucial point to note when targeting a VM for backup with a backup solution is that CBT cannot be enabled on a VM that has an existing snapshot or is powered off.

4. Following the 3-2-1 Backup Best Practice Methodology

The backup industry best practice methodology, the 3-2-1 backup rule, ensures multiple copies of data are stored in a protected manner.


The 3-2-1 backup rule recommends storing (3) copies of your data on at least (2) different types of media, with at least (1) copy stored offsite. As seen from this description, these principles enforce storage diversity. First, you have multiple copies of the data. You store these multiple copies on different media types. This could include storing backups on hard disks and tape media. Finally, you have at least one backup copy stored offsite. This ensures that if all other data copies are lost locally, you have another data copy available for recovery.


Today, many businesses leverage the cloud for this aspect of the 3-2-1 backup strategy. Cloud storage is a cheap, efficient storage location that allows for keeping a copy of data off-site. This helps protect against ransomware attacks, as ransomware can infect all online storage locations locally. It can even encrypt all copies of backups. Choosing the cloud as an off-site storage location helps ensure a copy of the data is safe from these types of risks.

5. Don't Forget About Backup Security

When creating and building backups, don't forget about security. Protecting backups is crucial.


Encrypting backups is already an industry-standard practice during the backup process. If you are not doing this, or if your backup solution cannot do this, you need to look elsewhere. Not only should the backup data itself be encrypted, but the transmission process should also be encrypted.


When storing tape media, pay attention to the physical security of the storage location. Tapes should be under effective supervision, and storage facilities should not allow unauthorized access.


6. Evaluating VM Housekeeping

As your VMware vSphere environment continuously evolves, you will certainly experience VM sprawl within your environment. This sprawl also affects your backups. Keeping your vSphere assets lean helps ensure you are not backing up irrelevant content or retaining worthless backup data.


Furthermore, when talking about VM housekeeping, ensure your VMware vSphere virtual machines do not have lingering snapshots. Keeping virtual disks tidy helps reduce corruption and other adverse side effects. Modern backup solutions leverage snapshots to redirect I/O from the base disk so data can be copied to the backup. If a VM already has a snapshot present when targeted for backup, the backup solution will create another snapshot on top of the existing one. This can further degrade performance and increase the risk that snapshots won't commit properly under high load and other conditions.


7. Staying Current with the Latest vSphere Updates

Keeping your vSphere environment up to date is a general best practice. It helps ensure things run smoothly. It also helps ensure users benefit from the latest improvements in performance and other tweaks. Having the latest version of vSphere ensures you benefit from these improvements with your data protection solution. However, it's important to note that users need to ensure their implemented data protection solution is compatible with the latest version of vSphere.


8. Leveraging the Cloud as an Offsite Storage Location

When implementing the 3-2-1 backup rule, most organizations are using cloud storage for off-site storage. This makes perfect sense for backup storage, as it is relatively inexpensive, nearly limitless, scalable, and resilient. Businesses don't need to provision, maintain, and continuously allocate physical infrastructure to meet backup storage needs. This helps ensure physical backup storage does not become a barrier to effective backups.


Cloud storage from various providers also includes powerful built-in features, such as immutable backups. This helps protect against ransomware.


9. Protecting Against Ransomware

Ransomware has become a major problem for businesses today. Ransomware attacks can shut down and impact critical services, which can take days or even weeks to recover from. Devastating ransomware attacks can have severe consequences for businesses and the areas they impact.


Ensure your backup environment is set up with an air gap: whether through credentials or by restricting low-level file access from the primary production network environment. If malicious processes cannot connect to or lack permission to access the backups, such a setup can protect these backups from being encrypted.

Advanced VMware Backup Strategies

  • VM Replication for near-instant disaster recovery.

  • Cloud-based VMware backup for hybrid environments.

  • Backup encryption to meet compliance and security standards.

  • Deduplication and compression to optimize storage usage.


Next blog will demo how to back up VMware step by step practices

Using VMware Snapshots as Backups – Risks, Best Practices & Alternatives

Using VMware Snapshots as Backups – Risks, Best Practices & Alternatives

A bloody lesson! Using VMware snapshots as backup, the business collapsed for 12 hours...

At 3 AM, a piercing alarm suddenly blared in the server room. Operations engineer Xiao Chen sprang up from in front of the monitor screen — the database server of the core business system was completely offline, and the cashier systems of hundreds of stores instantly crashed. No one expected that the source of this 12-hour business disaster was a VMware snapshot, which was treated as an "all-purpose backup."

The story goes back a week. To test new features, the technical team created 3 snapshots on the database server, intending to delete them immediately after testing. But in the rush to meet project deadlines, everyone completely forgot about it. As the snapshot chain grew longer and longer, the performance of the virtual disk quietly began to decline, until one morning, the disk space was completely occupied by snapshot files, and the system directly crashed with a blue screen.

What's worse, the team had always treated snapshots as formal backups. When they found the main system down, they were dumbfounded when they tried to restore the snapshot. The longest snapshot had existed for 7 days, and the accumulated business data from that period had not been synchronized at all. Restoring it meant losing 30% of the transaction records. Even more frustrating, during the snapshot restoration process, file fragmentation errors occurred on the virtual disk, and it took 5 hours just to fix them.


Are VMware Snapshots Backups?

A VMware snapshot captures the state of a virtual machine at a given point in time. While snapshots are useful for testing, patching, and short-term recovery, they are not designed as a long-term backup solution.

Many admins mistakenly rely on snapshots as backups, which can lead to storage issues, data corruption, and performance degradation.

In fact, this is not an isolated case. VMware snapshots are essentially "state freezing tools. "They are like taking an instant photo of a virtual machine, but they cannot replace professional backup:

  • Performance Killer

More than 2 snapshot chains can cause IO performance to plummet by 50%. If they exist for more than 3 days, they may trigger a disk fragmentation storm. Even deleting snapshots may lead to the risk of virtual machine consolidation snapshots becoming unusable.

  • Data Trap

Snapshot files are tightly bound to the source disk. Once the source disk is damaged, the snapshot will also be rendered useless.

  • Capacity Bomb

Dynamically growing snapshot files can consume an entire storage pool within hours, especially in high-frequency read/write scenarios like databases.

The correct approach should be: Snapshots are only for short-term testing (recommended not to exceed 24 hours), combined with scheduled backup tools for complete data protection. After each snapshot creation, set up automatic deletion reminders and check snapshot cleanup weekly.

The direct loss caused by that downtime ultimately exceeded one million, and the team immediately formulated a "Snapshot Lifecycle Management Specification."

Remember: Snapshots are emergency bandages, not long-term safes. Relying on snapshots for backup will sooner or later cost you for that.

Risks of Using VMware Snapshots as Backups

  • Storage Bloat: Snapshots grow over time and consume large amounts of disk space.

  • Performance Issues: Multiple snapshots can slow down VM performance.

  • Data Loss Risk: If the base disk becomes corrupted, restoring from snapshots may fail.

  • Unsupported for Long-Term Retention: VMware explicitly advises against using snapshots as backups.

Best Practices for Using VMware Snapshots

  • Use snapshots only for short-term testing and before risky changes.

  • Delete snapshots after verification to avoid storage problems.

  • Limit to 1–2 snapshots per VM whenever possible.

  • Monitor datastore usage to avoid unexpected out-of-space errors.

Interactive at the end of the blog: What virtualization backup pitfalls have you encountered? Share your solutions in the comments below.